Frequently Asked Questions
Everything you need to know about your luxury fragrance journey.
Are your perfumes 100% authentic?
Yes, all fragrances sold on PerfumeM are guaranteed 100% authentic. We source our products directly from authorized distributors or the brands themselves.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
Can I return a fragrance if I don't like the scent?
We offer a 30-day return policy for unopened and unused products in their original cellophane packaging. Due to hygiene reasons, we cannot accept returns on opened bottles.
How should I store my perfume to ensure it lasts?
To preserve the integrity of the scent, store your perfume in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a bedroom drawer.
Do you offer international shipping?
Currently, PerfumeM ships to over 20 countries worldwide. Shipping costs and delivery times vary by location and are calculated at the time of purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.