Returns & Exchanges
At PerfumeM, we want you to be completely satisfied with your signature scent. If you are not happy with your purchase, we offer a 30-day return policy for unopened and unused fragrances in their original packaging.
Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and receive a Return Authorization number.
Pack Securely
Place the perfume in its original, cellophane-wrapped box and secure it inside a sturdy shipping carton with protective padding to prevent breakage.
Ship the Parcel
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned fragrance, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing